Page Content Errors

Tagged Content

This error shows that not all the content in the document has been tagged properly. All content must be included in the Tags tree or marked as "artifact" if decorative. Screen readers do not read content marked as artifacts.

Confused about whether or not an image or graphic is meaningful or non-essential? Please see the W3C Alt Decision Tree. that will pose a series of questions that will help you determine what you need.

These images should include colored blocks, images of people, a line, a flower, any image that adds nothing to the information being given and is only there to make the document more lively for those viewing it. At no time should the text of the document refer to decorative images. If the image is pertinent and/or mentioned in the text, it must be tagged appropriately.

Note: An image with a text overlay or logo with text is NOT purely decorative and will need to be tagged and should not be marked as an "Artifact".

Note: For Background images please see "Tagging a Background Image"

  1. Right-click on one of the error elements.
  2. Select "Show in Content Panel" (Follow this link if this generates a "The selection was not found in the Content Panel" message.)
  3. In the Content panel the untagged element is highlighted in gray.
  4. Make sure the element is only decorative and not referenced in the text of the document.
  5. Right-click on the element and select "Create Artifact".
  6. Use the default settings in the "Create Artifact" window.
  7. Select "OK".
  8. This element in the document should now be marked as "Artifact" in the Content Content 1 left-hand menu and will no longer be listed in the Order ReadingOrder 1left-hand menu, meaning the screen reader will no longer acknowledge that element.

That error element should now be resolved; move on to the next error element.

Note: If the error elements do not automatically come off the list, right-click on the "Page Content" error heading and select "Check Again". The list will update to show only the error elements that have not been resolved.

Using the "Find" method:

  1. Right-click on one of the error elements.
  2. Select "Show in Content Panel". (Follow this link if this generates a"The selection was not found in the Content Panel" message.)
  3. In the Content panel, the untagged element is highlighted in gray.
  4. Inspect the element to see what type of element wasn't tagged (Comment, Link, Annotation, Content).
  5. Right-click on the element and select "Find".
  6. If the "Find" option is not available:
    1. Go to the left-hand Tags menu.  Tags icon
    2. Select the drop-down menu icon.  lefthand menu dropdown icon
    3. Select "Find".
  7. The "Find Element" window opens.
  8. In the "Find:" drop-down menu, select the type of element that was missing a tag (if it was not clear you may need to search all types):
    1. Unmarked Comments
    2. Unmarked Links
    3. Unmarked Annotations
    4. Unmarked Content
  9. Change the selection from "Search Page" to "Search Document".
  10. Select "Find".
  11. The program will move to the first searched for type of item missing a tag.
  12. Under "Type" it may state the type of unmarked content (link, article, heading, etc.).
  13. Select "Tag Element" in the "Find Element" window.
  14. The "New Tag" window will open.
  15. From the "Type:" drop-down menu, choose the correct type of content (Article, Annotation, Heading, Table cell, etc., possibly the type stated in the Find window).
  16. Enter a descriptive title for the tag of that item.
  17. Select "OK".
  18. The program will move on to the next unmarked element until the "Find Complete" message appears.
  19. You may need to search for all four unmarked types that may be missing tags to resolve all errors
  20. If the error elements do not automatically come off the list, right-click on the "Page Content" error heading and select "Check Again". You will now only see the error elements that have not been resolved.

Using the "TouchUp Reading Order" tool method:

  1. Open the Reading Order tool found in the right-hand Accessibility menu  Reading Order Tool Icon
  2. This will open the "Touch Up Reading Order" window
  3. Right-click on one of the error elements
  4. Select "Show in Content Panel". (Follow this link if this generates a"The selection was not found in the Content Panel" message.)
  5. Now in the Content panel you should see the element highlighted in gray indicating the error
  6. Inspect the element in the Content panel to see what type of element wasn't tagged (Comment, Link, Annotation, Content)
  7. Take your cursor which will look similar to an addition symbol "+" and create a rectangle around the section unmarked element
  8. In the "TouchUp Reading Order" tool window, select the correct type of element from the choices shown
    1.  Touch-up Reading Order Tool
  9. Now move on to the next error element until all have been tagged appropriately
  10. If the error elements do not automatically come off the list, right-click on the "Page Content" error heading and select "Check Again". You will now only see the error elements that have not been resolved.

Tagged Annotations

This error shows that certain annotations were not properly tagged. These annotations could be comments or editorial marks which should be included in the Tags tree if they are meaningful (seen in theTagsleft-hand menu), or marked as artifacts if they are purely decorative.

These images should include colored blocks, images of people, a line, a flower, any image that adds nothing to the information being given and is only there to make the document more lively for those viewing it. At no time can the text of the document refer to this image, otherwise the image is pertinent and must be tagged appropriately.

Note: An image with a text overlay or logo with text is NOT purely decorative and will need to be tagged and should not be marked as an "Artifact".

Note: For Background images please see "Tagging a Background Image"

  1. Right-click on the error element.
  2. Select "Show in Content Panel" (Follow this link if this generates a "The selection was not found in the Content Panel" message.)
  3. Now in the Content panel you should see the element highlighted in gray indicating the error
  4. Make sure the element is only decorative in the document
  5. Right-click on the element and select "Create Artifact"
  6. Use the default settings in the "Create Artifact" window unless you have a reason to change them
  7. Click "OK"
  8. This element in the document should now be marked as "Artifact" in the ContentContent 1left-hand menu and will no longer be listed in the OrderReadingOrder 1left-hand menu, meaning the screen reader will no longer acknowledge that element
  9. That specific error should now be resolved
  10. If there are multiple errors you will need to do the same thing with each error that is purely decorative
  11. If the error elements do not automatically come off the list, right-click on the "Page Content" error heading and select "Check Again". You will now only see the error elements that have not been resolved.
  1. Right-click on the error element
  2. Select "Show in Content Panel" (Follow this link if you receive the message "The selection was not found in the Content Panel")
  3. Now in the Content panel, you should see the element highlighted in gray indicating the error
  4. Right-click on the element and select "Find"
  5. If the "Find" option is not available:
    1. Go to the left-hand Tags menu Tags
    2. Click on the drop-down menu icon lefthandmenudropdownmenu
    3. Select "Find"
  6. The "Find Element" window will open
  7. In the "Find:" drop-down menu, select "Unmarked Annotations"
  8. Change the selection from "Search Page" to "Search Document"
  9. Click "Find"
  10. The program will move to the first unmarked annotation element
  11. Under "Type" it may state the type of unmarked annotation (link, article, heading, etc.)
  12. Click "Tag Element" in the "Find Element" window
  13. The "New Tag" window will open
  14. From the "Type:" drop-down menu, choose the correct type of annotation (Article, Annotation, Heading, Table cell, etc., possibly the type stated in the Find window)
  15. Enter a descriptive title for the annotation
  16. Click "OK"
  17. The program will move on to the next unmarked annotation element until you receive the "Find Complete" message
  18. If the error elements do not automatically come off the list, right-click on the "Page Content" error heading and select "Check Again". You will now only see the error elements that have not been resolved.

 

Tagging a Background image

Generally background images are an issue when a PowerPoint document is saved as a PDF. They will show as Tagged Content or Tagged Annotation errors. There are a few options in how to handle an error that involves a background image:

Using the Content Panel to correctly tag Background Images

  1. Right-click on the error element representing the Background Image
  2. Select "Show in Content Panel" (Follow this link if this generates a "The selection was not found in the Content Panel" message.)
  3. In the Content panel the untagged element is highlighted in gray.
  4. Right-click on the element and select "Create Artifact".
  5. Use the default settings in the "Create Artifact" window.
  6. Select "OK".
  7. This element in the document should now be marked as "Artifact" in the ContentContent 1 left-hand menu and will no longer be listed in the Order ReadingOrderleft-hand menu, meaning the screen reader will no longer acknowledge that element.

Using the TouchUp Reading Tool to correctly tag Background Images

  1. Open the  ReadingOrderTooltool found in the right-hand Accessibility menu 
  2. This will open the "Touch Up Reading Order" window
  3. Take your cursor which will look similar to an addition symbol "+" and create a rectangle around the decorative background image
  4. In the "TouchUp Reading Order" tool window, select "Background

TouchUpReadingOrderTool 

Receiving "The selection was not found in the Content Panel" message

If you receive this message, you may need to Autotag the document. Follow the instructions below to do this:

  1. Click on the "Tools" tab in the top ribbon
  2. From the "Tools" menu click on AccesibilityIcon
  3. In the right-hand "Accessibility" menu select "Autotag Document"
  4. Some of the errors will resolve
  5. Continue following instructions for error elements that were not resolved by this action

Tab Order

This error shows that the Tab Order is not set correctly. This is important because the Tab key is often used to navigate links, annotations, and form fields in a PDF. It is necessary that the tab order parallels the document structure.

To fix automatically:

  1. Right-click on the Tab Order error heading (no need to right-click on the elements)
  2. Select "Fix"
  3. The program will set the tab order
  4. You will receive a "Tab order set to match structure order in all pages successfully" message once it has finished.
  5. The error should now be resolved.

Character Encoding

This error shows that the document's character-encoding was not specified. Specifying the encoding helps PDF viewers' present users with readable text.

NOTE: Generally character-encoding issues aren't repairable within Acrobat.

Possible solution if it is a simple PDF document:

  1. Export the PDF into Word
    1. Select "File"
    2. Hover over "Export to"
    3. Hover over "Microsoft Word"
    4. Select "Word Document"
    5. Choose a location for new file
    6. Name the new file
    7. Click "Save"
  2. Check the formatting in the new Word document and verify it is correct
  3. Run the Word accessibility checker and resolve all errors and warnings that will cause errors within the PDF program
  4. Export the Word document into PDF
  5. Run the Adobe Accessibility check and see if it resolved the Character Encoding error. If it did not, you need the Complex Fix.

You will need to re-create the document within a program (preferable Microsoft Word) using the program's available default fonts.

  1. Re-create document within Microsoft Word using the program's available default fonts
  2. Run the Microsoft Word accessibility checker and resolve all errors and warnings that will cause errors within the PDF program
  3. Export the Word document into PDF
  4. Follow the PDF Remediation process

Tagged Multimedia

This error shows that some multimedia objects have not been tagged. All content needs to be included in the Tags tree, or, if decorative or duplicative, marked as an artifact.

Follow the "Tagged Content" instructions to resolve this error.

Screen Flicker

This error shows that the document has Screen Flicker issues. Elements that make the screen flicker, such as animations and scripts, can cause seizures in individuals who have photosensitive epilepsy. These elements can also cause difficulty for users with low vision and people with cognitive disabilities.

If you have a Screen Flicker error, manually remove or modify the script or content that causes screen flicker.

This error is exceedingly uncommon. If the check results in this error, additional research will be necessary.

Scripts

This error shows that the document contains script issues. Content cannot be script-dependent unless both content and functionality are accessible with the keyboard and to assistive technologies. Make sure that scripting does not interfere with keyboard navigation or prevent the use of any input device.

Check the scripts manually. Remove or modify any script or content that compromises accessibility.

This error is exceedingly uncommon. If the check results in this error, additional research will be necessary.

Timed Responses

This error shows that there are JavaScript form issues with the document. If you have this error, make sure that the page does not require timed responses. Edit or remove scripts that impose timely user responses so that users have enough time to read and use the content.

This error is exceedingly uncommon. If the check results in this error, additional research will be necessary.

Navigation Links

This error shows that links within the document were not correctly tagged and described or keyboard accessible. For URLs to be accessible to screen readers, they must be active links that are both correctly tagged and keyboard accessible.

  1. Navigation-link text must be understandable on its own without surrounding content.
  2. The same navigation link text cannot link to different target locations within the same document. For example, you cannot have the following text within the same document:
    1. "Please visit BGSU.edu to view the Bowling Green State University website"
      1. Where the navigation link goes to bgsu.edu/
    2. "Please visit BGSU.edu to learn about their accessibility efforts"
      1. Where the navigation link goes to bgsu.edu/web-accessibility-and-508-compliance.
  3. Same links appearing on every page, such as in the headers and or footers of a document, is heavily discouraged. This can only be done if you have the knowledge to provide a programming way for the users to skip over items that appear multiple times.
  1. Right-click on the error element.
  2. Select "Show in Tags Panel" (If the check returns a "The selection was not found in the Tags panel" message, please navigate to the "Items Not Found in Tags Panel" tab).
  3. In the Tags panel the element is highlighted in gray to indicate the error.
  4. Right-click on the element and select "Properties".
  5. In the "Object Properties" window, go to the "Tag" tab.
  6. Under "Type:" make sure it is correctly marked as "Link".
  7. Enter or modify the "Actual Text" to properly describe the link, remembering the "Appropriate text and other rules for links" instructions above.
  8. Enter or modify the "Alternate Text" to give a more rounded description for the screen reader.
  9. Select "Close".
  10. If the error elements do not automatically come off the list, right-click on the "Page Content" error heading and select "Check Again". This will eliminate the error elements that have been resolved.
  1. Navigate to the left-hand Tags menu Tags icon
  2. Select the drop down menu icon left-hand menu icon
  3. Select "Find".
  4. The "Find Element" window will open.
  5. In the "Find:" drop-down menu, select "Unmarked Links".
  6. Change from "Search Page" to "Search Document".
  7. Select "Find".
  8. The program will move to the first unmarked link element.
  9. Under "Type" it may state the type of unmarked annotation (link, article, heading, etc.).
  10. Select "Tag Element" in the "Find Element" window.
  11. The "New Tag" window will open.
  12. From the "Type:" drop-down menu, choose "Link".
  13. Enter or modify the descriptive title for the link, remembering the "Appropriate text and other rules for links" instructions above.
  14. Select "OK" when done.
  15. The program will move on to the next unmarked link element until it displays the "Find Complete" message.
  16. If the error elements do not automatically come off the list, right-click on the "Page Content" error heading and select "Check Again". The panel will now display only the error elements that have not been resolved.

These instructions are for creating links that are not already there. The best way to create accessible links is with the Create Link command, which adds link objects that screen readers require to recognize a link.

  1. Highlight the text that will become a link, being sure that the text follows the "Appropriate text and other rules for links" instructions above.
  2. Right-click and select "Create Link".
  3. The "Create Link" window will open.
  4. Review the Link Appearance settings (most likely keep defaults).
  5. Under "Link Action" select an option:
    1. "Go to a page view" - this will insert a link to another location within the same document.
      1. Select "Next".
      2. Find the place in the document  the link should go to and highlight some portion of that place.
      3. Select "Select Link".
    2. "Open a web page".
      1. Select "Next".
      2. Paste the URL for the link.
      3. Select "OK".

Updated: 10/20/2022 09:50AM