Usher Duties

Instructions/Guidelines for MUS 99 Ushers

Kobacker Hall or Wolfe Center

• Ushers should report for duty one hour before the event. Check in with the House Manager at the far-left lobby entrance door, when the event is in Kobacker Hall. If the event is in the Wolfe Center, check in with the House Manager in the lobby near the box office.
• Ushers must dress in white shirts and black or dark pants/skirts.
• The House Manager will give you assignments, such as ticket taking, program distribution, etc.
• Ushers must work the entire event, including intermission(s).
• Ushers should be courteous and friendly to patrons, keep all comments professional, and make a positive impression on audience members.
• Refer any and all problems to the House Manager, including unauthorized audio/visual recording and photography, unruly or loud patrons or food/drink in the hall.
• Ushers must report to the House Manager at the conclusion of the performance for final instructions and duties.
• Your service will be considered concluded only when the House Manager dismisses you.

Bryan Hall

• Ushers should report for duty one half hour before the event. Check in with the faculty member or student running the concert and the recording technician. Ask what you can do to help them set up for the concert. (You are not responsible to unlock the doors).
• Ushers must dress in white shirts and black or dark pants/skirts.
• Ushers must work the entire event, including intermission.
• Ushers should be courteous and friendly to patrons, keep all comments professional, and make a positive impression on audience members.
• Do the following for the event:
  • Put out the QR code for the digital programs at each door
  • Put out a stand with the MUS 99 signature forms
  • Prop open both doors to Bryan Hall 30 minutes before concert
  • Help the guest faculty member or student running the concert with anything they need (including moving piano and chairs for stage set up)
  • Close the doors when it is time to start and signal to the recording technician to lower the lights (keep outer doors to Kobacker Lobby open and inner doors closed)
  • Sit in the first seat, first row nearest the stage door and open the door for performers coming on and off stage
• At the end of the concert, do the following:
  • return QR code signage and signature forms to backstage
  • Cover and return piano to backstage
  • Put all music stands backstage
  • Pick up any items left behind and place backstage
• Refer any and all problems to the instructor of MUS 99, including unauthorized audio/visual recording and photography, unruly or loud patrons or food/drink in the hall.