Technology Support

The Office of Technology Support Services (OTSS) assists students, faculty and staff with their technology needs across campus and directly supports online and face to face learning at BGSU Firelands.  OTSS also houses BG1 Card, audio visual, and web services on the BGSU Firelands campus.

OTSS manages an open computing lab for student use, the OTSS main computer lab is located in Room 231 North Building.  This lab is an open computing environment where students may utilize computing resources to complete their studies.  The lab hours for Summer 2023 will be 8 a.m. to 5 p.m. Monday Thru Friday.  Students who require devices outside of lab hours or to complete coursework and demonstrate financial need may apply for the laptop loan program.

Julie Hamann

Julie Hamann

  • Position: Director of OTSS
  • Phone: 419.372.0743
  • Email: jrogers@bgsu.edu
  • Address: 1012 Cedar Point Center
Mike Myers

Mike Myers

  • Position: Assistant Director
  • Phone: 419.372.0743
  • Email: mmyers@bgsu.edu
  • Address: 235 North Building
Sheryl Smith

Sheryl Smith

  • Position: Senior Secretary
  • Phone: 419.372.0743
  • Email: sherys@bgsu.edu
  • Address: 231 North Building
    OTSS Computer Lab
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Debra Streng

  • Position: Technology Support Specialist
  • Phone: 419.372.0743
  • Email: dstreng@bgsu.edu
  • Address: 234 North Building
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Dan Bennett

  • Position: Technology Support Specialist
  • Phone: 419.372.0743
  • Email: dbennet@bgsu.edu
  • Address: 233 North Building

While students at BGSU Firelands are not required to bring a computer to campus, nearly all choose to bring their own computer, tablet, phone, gaming system, or other internet-ready device. However, those who choose not to bring a computer have adequate access to computing resources in labs across campus.  

We recognize that lab hours, work schedules, and family needs may require a student to have access to a laptop.  BGSU Firelands Technology Support Services provides a laptop loan program for BGSU Firelands students who demonstrate financial need or require a device for short term use.  If you would like to borrow a device please contact Sheryl Smith at 419-372-0743 or by emailing sherys@bgsu.edu to complete the application process.

Updated: 06/05/2023 12:14PM