FEATURED
ITS Reported Issues Page
The ITS Reported Issues webpage is used to document current BGSU IT issues, scheduled upgrades and outages, and a log of recently resolved issues.
View Reported Issues
Classroom/lab software request deadline for Summer/Fall 2025
The deadline for submitting software requests (for classrooms/computer labs/mobile device carts, etc.) for the Summer/Fall 2025 semesters is April 28, 2025. This includes cloud-based software, desktop-based software, mobile apps, and domain purchases.
Request Software Install
How to Get IT Help
ITS offers a variety of ways to get IT help at BGSU! You can call or chat with us, book Hands-On Support sessions and more.
How to Get HelpWHAT'S NEW
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Configure New Devices for Duo
If you've received a new mobile device recently don’t forget to configure it for Duo Two Factor Authentication! To add your new device, follow our KB instructions.
View Instructions -
Classroom Support
For assistance using the technology in your assigned classroom, or to review classroom descriptions and software, visit our Classrooms webpage.
View the Classrooms Webpage -
What's Included With My University Laptop?
We have compiled a Knowledge Base article detailing the accessories and peripherals included with BGSU laptop installations/requests.
View KB Article
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Ensure Your Remote Work Environment is Safe!
The BGSU Information Security Office has put together tips and recommendations to help ensure that your remote work environment is secure.
Check Out Our Tips -
Voicemail to Email Service
The voicemail to email feature sends voicemail messages to your BGSU email account as a .wav file attachment so you can listen to your messages directly from your email inbox.
Learn More
Configure New Devices for Duo
If you've received a new mobile device recently don’t forget to configure it for Duo Two Factor Authentication! To add your new device, follow our KB instructions.
View Instructions
Classroom Support
For assistance using the technology in your assigned classroom, or to review classroom descriptions and software, visit our Classrooms webpage.
View the Classrooms Webpage
What's Included With My University Laptop?
We have compiled a Knowledge Base article detailing the accessories and peripherals included with BGSU laptop installations/requests.
Ensure Your Remote Work Environment is Safe!
The BGSU Information Security Office has put together tips and recommendations to help ensure that your remote work environment is secure.
Check Out Our Tips
Voicemail to Email Service
The voicemail to email feature sends voicemail messages to your BGSU email account as a .wav file attachment so you can listen to your messages directly from your email inbox.
Updated: 02/12/2025 11:59AM